Frequently Asked Questions (FAQ)

Poslaju typically delivers parcels within 1 to 3 working days for domestic shipments. However, international shipments may take longer, depending on customs clearance and the destination country’s postal service. Delays may also occur during peak periods, holidays, or inclement weather.

A Poslaju tracking number is a unique code assigned to each parcel sent through Poslaju. It allows both the sender and the recipient to monitor the parcel’s progress from the point of dispatch to delivery. This alphanumeric code can be found on the receipt provided at the time of dispatch.

To check the status of your Poslaju parcel, visit the official Poslaju tracking website or use an official tracking tool and enter your unique tracking number. This will provide you with real-time updates on your parcel’s location, transit history, and estimated delivery date.

Sending a parcel through Poslaju involves the following steps: a. Pack your item securely. b. Visit your nearest Poslaju branch. c. Fill out the consignment note provided, mentioning the recipient’s address and contact details accurately. d. Pay the postage fee based on the parcel’s weight and dimensions. e. Retain the receipt with the tracking number for parcel tracking and reference.

You can check your Poslaju delivery courier status by entering your tracking number on the official Poslaju tracking website or a reliable tracking tool. The status will include information on parcel location, transit points, any delays, and the expected delivery date.

PosLaju standard delivery is the regular parcel delivery service provided by Poslaju, offering reliable and timely deliveries within Malaysia and to international destinations. It comes with tracking features, ensuring visibility throughout the parcel’s journey.

The Poslaju tracking code is synonymous with the Poslaju tracking number. It is a unique alphanumeric code assigned to each Poslaju parcel, allowing for real-time tracking of the parcel’s progress, location, and delivery status.

Tracking a Poslaju parcel without a tracking number can be challenging. It is recommended to keep the receipt with the tracking number safe. If lost, contacting Poslaju customer service with details of the parcel, like sender and recipient information and dispatch date, may help in locating the parcel.

Once a parcel is dispatched through Poslaju, changing the delivery address is usually not possible. However, immediate contact with Poslaju customer service may provide a solution if the parcel has not been processed or dispatched.

If your Poslaju parcel is delayed, check the parcel status using the tracking number for any updates or issues. If the parcel is significantly delayed without any updates, contact Poslaju customer service for assistance and further information on the delay.

Poslaju offers compensation for lost or damaged parcels, subject to terms and conditions. It is essential to report any loss or damage immediately to Poslaju and provide all necessary documentation, like proof of value and damage, to process the claim.

Poslaju customer service can be contacted through their official phone number, email, or social media channels for any queries, concerns, or assistance related to Poslaju services, parcel tracking, delays, or damages.